Summary

15+ years experience scaling cross-functional organizations through exceptional program leadership and operational expertise. Passionate about design, building community, and mentorship.

Education

Cal State Fullerton
B.A. Communications
B.A. Art History

Skills

UX initiatives
customer centric studies, research immersions, design critiques, usability studies

Product operations product roadmapping, vision and portfolio planning, XFN reviews

Leadership operations org strategy, leadership summits, bench planning

Business operations resource forecasting and management

People & culture
IC career development, mentorship and coaching programs, employee resource group leadership

Experience

Meta | Design Program Manager (June 2017 - Present)

• Establish operational frameworks to increase productivity, improve collaboration, and accelerate teams to deliver on top priorities for the business

• Drive usability-focused programs to ensure teams ship quality product experiences

• Strengthen UX function through career-development programs, mentorship, and connecting people to opportunities

• Scale leadership capacity as a trusted partner by creating clarity, facilitating data-driven decisions, and managing resources

• Improve organizational health by proactively identifying critical problems and designing strategic solutions

Fitbit | Interactive Program Manager (June 2016 - June 2017)

• Lead operations of the end-to-end design, development, and market release of Fitbit Coach to web, mobile, and Fitbit devices

• Orchestrate business-critical activities across functional groups, including design, engineering, marketing, legal, and internationalization

• Implement communication strategy and escalation process, sharing project health and escalations with cross-disciplinary leadership team

• Manage vendors and talent, including sourcing, contract development, onboarding, and scope management

Livefyre | Senior Project Manager (January 2014 - May 2016)

• Ensure alignment through requirements gathering, risk identification, and scoping process for product development and marketing initiatives

• Drive operations for XFN teams to ensure timely delivery of development milestones and feature launches

• Manage the vision and roadmap of corporate digital properties and marketing programs

• Improve cross-functional operations by defining a collaboration framework and administrating system tools

• Increase sales opportunities and product adoption by providing strategic client consultation and customer success training

Fluid | Project Manager (October 2012 - January 2014)

• Partner with leadership and clients to drive scope definition for web development, product integration, and interactive projects

• Establish communication processes and report project status to executive leadership and client teams

• Own schedules, resource utilization, and budget tracking for cross-disciplinary teams on large scale projects

• Enforce best practices, process alignment, and administration of project systems such as JIRA and Salesforce

530MediaLab | Project Manager (September 2011 - October 2012)

• Lead the planning, design, and execution of various e-commerce and digital marketing efforts